Front Desk Receptionist at The Calna Villa Bali - Elevate Guest Experiences in Kuta

Join The Calna Villa Bali as a Front Desk Receptionist and become the welcoming face of our luxury villa in the heart of Kuta. This is your opportunity to deliver exceptional guest experiences in one of Bali’s most sought-after destinations, where every guest is treated like family. As part of our dedicated front office team, you’ll be the first point of contact for guests arriving at The Calna Villa Bali, ensuring their stay is seamless and memorable.

At The Calna Villa Bali, we pride ourselves on our commitment to excellence and guest satisfaction. Our villa offers a blend of modern luxury and traditional Balinese charm, providing a unique and comfortable experience for our guests. By joining our team, you’ll play a crucial role in maintaining the highest standards of service and hospitality, using industry-leading tools like FrontDesk and GuestFolio to streamline operations and enhance guest interactions.

If you’re passionate about hospitality, thrive in a fast-paced environment, and are dedicated to delivering outstanding guest experiences, we invite you to apply for this exciting opportunity. Join us in Kuta and be part of a team that values integrity, teamwork, and a genuine love for hospitality.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Process check-in and check-out procedures efficiently using FrontDesk and GuestFolio.
• Handle guest inquiries, reservations, and special requests with professionalism and attention to detail.
• Maintain accurate and up-to-date guest records and documents.
• Coordinate with housekeeping, dining, and other departments to ensure seamless guest experiences.
• Monitor and manage front desk operations, including cash handling and financial transactions.
• Ensure compliance with hotel policies and procedures, including security and housekeeping standards.
• Provide excellent customer service and resolve guest concerns promptly and courteously.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk reception or hospitality roles.
• Proven ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and team members.
• Strong organizational skills and attention to detail, with the ability to manage and prioritize tasks effectively.
• Familiarity with hospitality software such as FrontDesk and GuestFolio is a plus.
• Bachelor’s degree in Hospitality, Tourism, or a related field is preferred.
• Fluency in English and Bahasa Indonesia is required.
• Must be available to work full-time, including weekends and holidays.

🛠️ Keahlian

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